Are you motivated by combining hands-on operational work with leading and developing people? Do you enjoy bringing structure, clarity and modern ways of working into an experienced team, while staying flexible in a fast-changing environment? Then we would like to meet you.
We are looking for a Team Lead Supply Chain Operations who is actively involved in day-to-day operations, while at the same time taking clear responsibility for leadership, task allocation and guiding the team through change and digitalization.
Key responsibilities and behaviors
- Leading the day-to-day supply chain operations, including customer service, operational purchasing and logistics activities.
- Actively working alongside the team to ensure orders, deliveries and logistics processes run smoothly.
- Planning, prioritizing and dividing daily operational tasks within the team.
- Monitoring workload, progress and performance, and acting as the first point of escalation for operational or customer-related issues.
- Leading, coaching and developing an experienced and diverse team, helping team members grow in skills and effectiveness.
- Introducing and embedding digital tools, automation and process improvements in a practical and supportive manner.
- Coordinating logistics service providers, external partners and internal stakeholders to ensure a cost-efficient, safe and compliant supply chain.
- Handling escalations and proactively solving operational and service-related problems.
- Driving continuous improvement initiatives, including digitalization projects, and acting as project manager where needed.
- Tracking, analyzing and improving KPIs such as OTIF, service level and additional costs.
Key challenges in the coming years
One of the most important challenges of this role is the integration of the Customer Service team and the Operational Purchasing team into one multifunctional Supply Chain Operations team.
You will play a significant role in:
- Aligning processes, roles, and responsibilities across both teams.
- Developing the team’s capabilities so members can support both customer-facing activities and operational purchasing.
- Creating a flexible, future-proof team that can adapt to changing business needs and increasing digitalization.
Our ideal candidate has:
- A minimum of 5 years’ experience in customer service, operational purchasing or logistics.
- Proven ability to work hands-on within a team while also taking clear responsibility for leadership and daily coordination.
- Experience in improving processes and introducing new ways of working in established and experienced teams.
- Strong affinity with digitalization, automation and pragmatic implementation of systems and tools.
- A structured and resilient mindset, able to perform well in a changing and sometimes unpredictable environment.
- Strong communication skills, both verbal and written, in Dutch and English.
- A collaborative attitude, with the ability to connect people, guide change and build trust.
The reward of working at Fibrant
At Fibrant we believe our people make a difference. We reward them with a competitive salary plus an attractive benefits package (to use for extra holidays or an extra payment). Depending on the level of your experience, Fibrant offers 65.000-85.000 EUR based on full-time employment. You will work both remotely and at our head office in Urmond (The Netherlands). We encourage our people to go beyond their job description. Fibrant is a global organization with plenty of opportunities to develop yourself both professionally and personally. We work safely, care for each other and build on each other’s strengths for the success of our business. It’s our people that make us a great place to work.
Procedure
Interested in this role? Please apply through our website in English or Dutch before May 22nd, 2026. Reference check procedures and assessment are part of the Fibrant recruitment and selection process. You will be contacted when these references checks are required. In case you have questions about the role or the application process, please contact Mikela Boesten, People & Culture contact for this position, via careers@fibrant52.com.